Frequently Asked Questions (FAQS)

1. What is Natures Pleasantries?
Natures Pleasantries offers a range of premium natural skincare, body care, and herbal wellness products designed to promote overall well-being. We focus on using ethically sourced, high-quality ingredients to support your skin, body, and mind.

2. Where can I purchase Natures Pleasantries products?
You can purchase our products directly through our website at www.naturespleasantries.com. We also sell through Amazon and select retail partners.

3. Do you offer free shipping?
Yes! We offer free standard shipping on orders over $75 within the continental U.S. (excludes Alaska and Hawaii). Shipping rates for orders below $75 will be calculated at checkout based on your location.

4. What types of payment do you accept?
We accept various payment methods, including:

Credit and debit cards (Visa, MasterCard, American Express, Discover)
PayPal
PayPal – Pay in 4
Klarna
After Pay

5. How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Delivery times depend on the shipping method selected:

Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day

Please note, delivery times may vary depending on your location and other external factors.

6. Can I track my order?
Yes! Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status.

7. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and delivery times for international orders vary by location. Please note that international customers are responsible for any customs duties, taxes, or import fees.

8. How do I return or exchange an item?
Due to the nature of our product, all products sold and distributed by Natures Pleasantries are final sale and are not available for refund or exchange. Please choose carefully when making your product selections. If your product(s) are damaged upon arrival, don’t hesitate to contact our customer support team at info@naturespleasantries.com or use the "Contact Us" form on our website, so we may resolve the issue.

9. Are your products safe for sensitive skin?
Yes, many of our products are formulated with gentle, natural ingredients that are ideal for sensitive skin. However, we recommend conducting a patch test before full application to ensure compatibility with your skin. For any concerns, feel free to reach out to us.

10. Are your products cruelty-free?
Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to ethical standards.

11. How can I contact Natures Pleasantries?
You can reach us via:

Email: info@naturespleasantries.com
Complete the "Contact Us" Form

12. Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased through our website. These make a perfect gift for friends and family who love natural wellness products.

13. Are your products organic?
Many of our products are formulated with organic ingredients, and we strive to source the highest quality, ethically grown botanicals for all of our offerings. Each product page includes detailed ingredient information so you can make informed choices based on your preferences.

14. Do you offer wholesale options?
Yes, we offer wholesale pricing for retail stores and businesses interested in carrying our products. Please complete the “Contact Us” form on the website or email us at info@naturespleasantries.com with your inquiry.

15. Can I cancel or modify my order?
Orders are processed quickly to ensure fast shipping. If you need to cancel or modify your order, please contact us as soon as possible at info@naturespleasantries.com. We will do our best to accommodate your request, but once an order has been shipped, we are unable to make changes.

16. How can I stay updated on new products and promotions?
Sign up for our newsletter at the bottom of our website to receive updates about new product launches, promotions, and wellness tips. You can also follow us on Instagram for the latest news and offers.